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Cancellation, Rescheduling, & No-Show Policy
 
A $100 non-refundable booking fee is required to secure your permanent makeup appointment and it will be applied to your final appointment cost. This is to protect my time against no-shows and late reschedules/cancellations. Booking fees can be moved two times, after that, another booking fee will be required. Booking fees are NON-REFUNDABLE. These are typical, industry-wide policies. Nowadays, most salons or doctors' offices of any sort require a deposit/booking fee or a card on file to book an appointment.
 
Any appointments that are cancelled or rescheduled with less than 24 hours notice will be charged a booking fee of 50% of the treatment value since the salon can not re-book this appointment time. If you no show/no call your perfecting touch up session, you'll be charged a $50 booking fee. If you reschedule within 14 business days, the booking fee will apply it towards your appointment of the same or greater value (touch up session booking fees will not be applied to any future appointments). If I scheduled your appointment for you and bypassed needing to pay a booking fee, you will be required to pay a booking fee to reschedule. If you miss your 2nd appointment, you will be responsible for 100% of the treatment value and you will be required to pay a 50% booking fee to reschedule for a 3rd time. If you miss your 3rd appointment, all booking fees are forfeited and you will not be allowed to reschedule.
 
Touch up appointments for permanent makeup must be done no later than 10 weeks from the original appointment - any touch ups after that will be considered an annual color top off and charged accordingly.
 
If you arrive after your scheduled appointment time, it may not be possible to extend the time available for your booked service and we may need to reschedule and you will be required to pay a booking fee.
 
I understand that life happens, and I am happy to work with you via proper communication. Let's be respectful of everyone's time! Please call if it is impossible for you to keep your appointment and I will do my best to work with you. Communication is KEY!

Permanent Makeup Touch-Up Appointments

Your 6-8 week touch-up perfecting session is REQUIRED. If more than 10 weeks have passed, you may be required to pay an additional cost.​

YOU CAN NOT RECEIVE PERMANENT COSMETICS IF YOU:​

  • Are pregnant/nursing

  • Are under 18 years of age

  • Are currently using Accutane or have used Accutane within the past year

  • Have a freshly tanned/sunburned face

  • Have rosacea on the brow area

  • Are currently undergoing cancer treatment

  • For eyeliner and lash line enhancements, you MUST not have used any growth serums in the last 6 months (NO EXCEPTIONS - this can cause the pigment to migrate). All lash extensions must be professionally removed before your session as all the lash glue must be removed.


Guests/Children

Due to safety and insurance, we do not allow children or extra guests to join you at your appointment. As a service provider, Nicole aims to give you her undivided attention to ensure you have the best experience at the salon where you can just sit back and relax. You will be asked to reschedule if you bring guests with you.

 

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